Employee Relations, HR Management, HR Strategy

THE THREE MOST IMPORTANT THINGS TO YOUR BUSINESS: EMPLOYEES, CUSTOMERS, CASH (IN THAT ORDER)

“There are only three measurements that tell you nearly everything you need to know about your organization’s overall performance: employee engagement, customer satisfaction, and cash flow. It goes without saying that no company, small or large, can win over the long run without energized employees who believe in the mission and understand how to achieve …

Read full article

HR Innovation, HR Management

So, what does HR really do? Part 2

We’ve discussed the tactical side (Part 1 of 2) of HR, however, there’s also what we call the strategic function (where HR really makes a difference). HR Solves Problems HR sees it all. What other department can recruit your most difficult position, face down the EEOC, negotiate contracts, settle arguments among employees, and run a blood …

Read full article

HR Management

So, what does HR really do? Part 1

You’d be surprised by how many people we come across who don’t really have a full understanding of everything we do, or can do, as HR professionals. HR is often considered as a one-dimensional caricature, either Toby Flenderson from The Office, a party planner with not much else to do, or some corporate spy whose …

Read full article